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The Hidden Cost Diagnostic.
Twelve yes-or-no questions about your distribution operation. Your exposure score updates as you answer. Nothing is sent until you choose to send it.
Has your duty position (FTZ, duty deferral, inverted tariffs, scrap and re-export) been reviewed in the last 12 months?
Do you know about container delays before demurrage and detention charges start?
Is dock-to-stock time measured weekly and under 24 hours?
Is labor planned by shift against forecast volume, rather than last week's headcount?
Is inventory record accuracy above 99%, with cycle counts driven by ABC class?
Are freight invoices audited against contracted rates before you pay them?
Do you know your cost-to-serve by customer and lane?
Can your leaders see yesterday's OTIF, cost and accuracy on one screen by 7 a.m.?
Are retailer chargebacks for ASN and label errors under 0.5% of sales, and disputed when wrong?
Do you alert customers to late orders before they call you?
Does the warehouse run in your ERP or WMS without spreadsheet workarounds?
Do new supervisors typically stay and perform past their first 90 days?
Thresholds are practical rules of thumb from operating experience, not industry benchmarks. Use the score as a conversation starter, not an audit.